Fading brands, disruption? - Guillermo Wolf

Fading brands, disruption?

by Guillermo Wolf
innovation-dispruption-fading-brands

What is a fading brand? 

A fading brand is a brand that has lost relevance and market share over time and is no longer as popular or successful as it once was. Fading brands often face a decline in sales, profits, and brand value due to changes in the market, increased competition, or a failure to adapt to shifting consumer preferences and behaviors.

Some samples of fading brands

There are plenty of samples of fading brands, like Blockbuster, once the top place to go to rent a movie or a video game, couldn’t adapt to the changes. After having more than nine thousand stores worldwide in the 90s, today, only one Blockbuster store in Oregon (not 100% is still open). Netflix started in 1997 in the rent movies industry by renting DVD videos by regular mail; by 1999, they opened their first website and started offering their service online. Then, in 2007, they began to provide their streaming services. Since then, Netflix has continued to invest heavily in producing original content. Today Netflix has more than 200 million subscribers and a presence in more than 190 countries and produces its TV series and movies. Netflix is an excellent example of how a business adapted to the changes and innovation. 

Sears was once the most prominent consumer store chain in the world in 1969. Sears merged with Kmart in 2005, generating $55 billion in revenue. They built the Sears tower in the 70s, back in those days, the tallest buildings in the world. This leadership fell apart in the 90s when WalMart displaced Sears. What did happen to Sears? They started back in 1893 as innovators selling goods by catalog, then by opening stores to offer discount products nearby the suburbs. Also, they provided car repair services. They also started Discover Card in the 80s as one of the first credit cards to offer a reward program. Sears stopped innovating. They ignored the changes or couldn’t respond to them. The Internet started; they tried to catch up but with a costly strategy. Nowadays, Discover Card is an independent group. Last December 2022, Sears filled out for Bankruptcy Chapter 11, and the 11 remaining stores will be closing soon. 

Sears was closing stores like crazy, and Walmart opened on every corner of the USA. But they remember keeping their brick-and-mortar business and entering into the digital era offering innovative services like shopping online and picking up at the store. These factors overshadow Sears and convert Walmart into the second retail chain behind Amazon.com. Sears.com is still around; only time will tell if it will come back as the prominent brand it used to be. 

Amazon.com, the leader in the retail world, is making alliances buying businesses like Whole Foods Market and partnerships with Kohls and the UPS stores in a clear strategy to offer innovative products and services and keep ahead of Walmart. 

Kodak, Walmart, Pier 1 Imports, Radio Shack, and Blackberry are other examples of fading brands. 

A fading brand can be caused by several factors, including:

  1. Lack of Innovation: Brands that need to catch up with changing consumer needs and preferences can quickly lose relevance in the marketplace. 
  2. Poor Reputation: A brand’s reputation can be tarnished by negative publicity or customer experiences. Brands that fail to address and resolve customer complaints or issues can quickly lose trust and loyalty.
  3. Increased Competition: The market constantly evolves, and new competitors can emerge at anytime. Brands that fail to differentiate themselves or stay ahead of the competition can quickly lose market share.
  4. Shifting Consumer Trends: Consumer trends and preferences can change rapidly. Brands that fail to adapt to these changes can become outdated and unappealing to customers.
  5. Lack of Marketing: Brands that fail to invest in marketing and advertising can quickly become forgotten by customers. Brands can only maintain relevance with a strong brand presence and visibility. 

Innovation is critical to gaining brand equity and avoiding business disruption. Disruptive innovations can lead to the decline of established brands that fail to adapt to the changing landscape. So it’s key to always pay attention of the changes and think outside the box to take advantage of the situations and the new emerging information technologies.

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